FAQ

Questions,
made easy.

Everything you need to know about day.Greens, your subscription, deliveries and getting the most out of your routine.

Can’t find what you’re looking for? support@daynight.my

01

day.Greens

The gummy, the format and what’s inside. 8 questions

What is day.Greens?

day.Greens is our daily greens gummy made to make everyday nutrition easier. Each daily pack combines 18 superfoods, prebiotic fibre, a probiotic, vitamins and minerals in 8 green-apple gummies.

Rip a pack, chew, and get on with your day.

How many gummies do I take each day?

One daily pack contains 8 gummies.

Each pouch contains 28 daily packs, giving you a 28-day supply.

How do I take day.Greens?

No mixing, blending or preparation needed.

Simply open one daily pack and chew the 8 gummies.

You can take them wherever they fit most naturally into your routine.

What does day.Greens taste like?

Granny Smith green apple.

We designed day.Greens to feel more like something you actually look forward to taking — not another greens powder you have to force down.

What’s inside day.Greens?

Each daily pack combines:

  • 18 superfoods
  • Prebiotic fibre
  • A probiotic
  • 12 vitamins
  • 3 minerals

For the complete ingredient and nutrition information, refer to the product label and day.Greens product page.

Is day.Greens sugar free?

Yes. day.Greens is sugar free.

Is day.Greens vegan?

Yes. day.Greens is vegan and pectin-based, with no gelatin or animal-derived ingredients.

Is day.Greens halal?

day.Greens is Halal-first.

The formula is vegan and pectin-based with no gelatin or animal-derived ingredients.

Halal certification is currently in progress and we’ll announce it once completed.

02

Family

For kids, adults and busy households. 4 questions

Can children take day.Greens?

Yes. day.Greens is designed to fit into family routines and is intended for both children and adults.

Always follow the serving directions on the product label.

Can adults take day.Greens too?

Absolutely.

day.Greens was created for busy real-life routines — whether that means work, school runs, travel or mornings when preparing perfect meals just isn’t realistic.

Does day.Greens replace vegetables?

day.Greens is designed to make daily nutrition easier, not to replace a varied and balanced diet.

Think of it as one simple habit that helps support your routine when real life gets busy.

Do I need to take day.Greens with food?

day.Greens is designed to be easy to work into your normal routine.

Follow the serving directions shown on the product packaging.

03

Subscriptions

Subscribe & Save, pricing and cancelling. 5 questions

How does the day.Greens subscription work?

Our Subscribe & Save option delivers a new 28-day supply every 28 days.

The current subscription price is RM199.90 per delivery.

That works out to RM7.13 per healthy day.

Your subscription renews automatically until you cancel it.

How much do I save by subscribing?

The standard one-time purchase price is RM299.90.

Subscribe & Save is RM199.90 per 28-day delivery, saving RM100 on every subscription order while the current subscription pricing remains available.

Is shipping free with my subscription?

Yes.

Eligible day.Greens subscription deliveries include free shipping under the current Subscribe & Save offer.

Can I cancel my subscription?

Yes.

You can cancel future subscription renewals at any time through the available subscription management options or by contacting support@daynight.my.

Make sure cancellation is completed before your next order is processed.

What happens if my subscription order has already been charged?

Cancelling your subscription stops future renewals.

It does not automatically cancel an order that has already been processed.

If you have just been charged and need assistance, contact us as soon as possible at support@daynight.my.

04

Orders & shipping

Delivery, tracking and order changes. 5 questions

Where do you deliver?

We currently deliver to locations made available during checkout.

Enter your shipping address at checkout to confirm whether delivery is available to your location.

How much is shipping?

Any applicable shipping charge will be shown at checkout before payment.

Eligible day.Greens subscription orders currently include free shipping.

How do I track my order?

Once your order has been dispatched, available tracking information will be sent to the contact details associated with your order.

What if I entered the wrong delivery address?

Contact us as soon as possible at support@daynight.my.

If fulfilment has not started yet, we’ll do our best to help update the address.

Once an order has entered fulfilment or been dispatched, changes may no longer be possible.

What if my parcel arrives damaged or incorrect?

Email support@daynight.my with:

  • your order number
  • a description of the issue
  • clear photographs of the parcel and affected products

We’ll review the issue and arrange the appropriate solution.

05

Returns & guarantee

Our 28-Day Money-Back Guarantee and returns. 3 questions

Do you offer a money-back guarantee?

Eligible customers may unlock our 28-Day Money-Back Guarantee.

If your first eligible day.Greens order simply isn’t for you, you may request a refund within 28 days from the date your eligible order is delivered.

Guarantee eligibility and conditions apply.

See our Return & Refund Policy for full details.

How do I claim the 28-Day Money-Back Guarantee?

Email support@daynight.my and include:

  • your name
  • order number
  • email address used for the eligible offer and purchase
  • a brief explanation of your experience

Our team will review the request and assist you.

Can I return day.Greens because I changed my mind?

Because day.Greens is a consumable wellness product, we generally do not accept change-of-mind returns once an order has been dispatched.

Exceptions include eligible money-back guarantee claims, damaged or incorrect products, or circumstances where applicable law requires otherwise.

Please refer to our Return & Refund Policy for full details.

06

Support

Getting in touch with our team. 1 question

How can I contact day/night?

Our support team can be reached at support@daynight.my.

Website: daynight.my

day/night is operated by JR GROUP VENTURES in Malaysia.

Still got a question?

We’re real people — send us a message and we’ll help.

Email support

support@daynight.my

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